Q1: Printer can't recognize ink cartridge.
Error shown on computer display ：
A: Reason: Ink cartridge didn't install well or contactor dirty.
Step1: Take off the ink cartridge and re-install it. If issue still exist, go ahead setp 2
Step2: Clean the ink cartridge and printer contactor with eraser or alcohol cotton swab.
As shown in picture 1 to Picture 3
Q2: Can't print C/M/Y/K color or print stripe.
Test Paper shows :
A: Reason: Printer head of cartridge jam.
1: wipe the print head with paper, swing it with proper efforts, to make the ink flows out;
2: You can also operate " print head cleaning" to help the ink flow out smoothly;
3 :Print more pages so that the ink flows out smoothly.
How to refill ink?
1.Some ink cartridges with holes to add ink direcctly, some ink cartridges without holes.
If there are no holes, you can use some tools to drill holes.
2.When add ink, ink may leak, just let cartridge stand for a while, or use some tools to block for some time.
3.We suggest adding less than 8ml black ink and less than 3ml color ink each time.
If add more, the ink may leak and print head may not work.
How to pay?
Pls refer directly to:
1. Shipping way: POSTNL, China Post AIR MAIL, DHL, UPS, TNT, FEDEX
DHL, UPS, TNT, FEDEX: 3-7 business days.
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